Text Message Terms
Program
Way Out (LYTE App, LLC) sends text messages to two groups: users, who get sign-in codes and a text when an ally unlocks their phone; and allies, people a user has invited to help them, who get a text with an unlock link when that user locks their phone, plus occasional alerts about that user's Way Out setup.
How allies opt in
A user invites an ally by sending them a link from the user's own phone. Way Out does not text the ally at this point. The ally opens the link, reads what being an ally means, confirms the number is theirs with a one-time code, ticks a box agreeing to get texts from Way Out, and taps Accept. Only then do we send any text, starting with a welcome message that explains how to opt out. We keep a record of each acceptance.
Users opt in when they enter their own number in the Way Out app to sign in and agree to these terms.
Message frequency and cost
Message frequency varies with how often the user locks their phone. Message and data rates may apply.
Opt out and help
Reply STOP to any message to stop all texts from Way Out. Reply HELP for help, or email dale@wellspringconsult.com. After STOP, an ally who wants texts again can reply START.
Sample messages
- Way Out: You're now Jake's ally. When they lock their phone and ask for help, we'll text you a link to unlock it. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
- Way Out: Jake just locked their phone and asked for help. Call Jake: (312) 555-0187. Unlock when you're ready: https://… (It unlocks by itself in 1 hour.)
- Way Out: Sarah unlocked your phone. Open Way Out to get your apps back.
Privacy
Mobile numbers and opt-in information are never shared with third parties or affiliates for marketing. See our privacy policy. Carriers are not liable for delayed or undelivered messages.